We are thrilled to have recently re-secured our Lot 3 contract for Trivallis, continuing to deliver voids and repairs support in the Taff region.
We see this as a great opportunity to both continue our great working relationship with Trivallis and refresh and reinvigorate the service we offer; ensuring we keep delivering best value and excellent customer care for residents.
Matthew Bennett, Operations Manager said: “I am so pleased we have been successful in winning this contract. Through our existing working relationships, our team have really got to know Trivallis, and know how important it is for them to delight tenants with a high-quality repairs service and timely turnaround of high-quality voids, enabling residents to quickly move into their new homes. Mine and the team’s focus now is to ensure we keep exceeding expectations throughout this new contract”.
Rhydian James, Maintenance Director, echoed Matthew’s sentiment: “I am delighted we have re-secured this contract and can continue our positive working relationship with Trivallis. As we remobilise, we have prioritised our ‘tender promises’ to ensure we deliver what we say we will, when we say we will. As an agile business, we can also respond flexibly to changing needs and requirements of Trivallis and their tenants over the next three years”.
Here’s to another three years with the lovely team at Trivallis!
